Terms of service

We reserve the right to refuse service to anyone.  

OUR GUARANTEE
Made with care in the USA, our gear is built to last. As such, we are proud to warrant our products to the original owner against defects in workmanship and materials for the lifetime of the product. Our warranty does not cover damage caused by neglect, improper care, accident, or normal wear and tear.

REPAIRS & UPDATES
We are committed to keeping your gear ready for as long as we can.  With this in mind, we have created a simple way to have your gear repaired and updated as possible.  Some features – like the integrated net holster on our current slings – cannot be added to older packs without a complete rebuild.  Velcro can be replaced at any time (you just cover shipping).

WARRANTY CLAIMS
If your gear has failed due to a defect in our workmanship or the materials we used, and you are the original owner, please contact us with your name, the product that failed, and a description of the failure so that we can help correct the problem. Though extremely rare, we are happy to repair or replace any gear that fails due to defects.